Frequently asked questions

Most frequent questions and answers

WHAT IS IPTV ?

Internet Protocol Television (IPTV) uses Internet technology to send television programming to your TV. IPTV uses a broadband Internet connection for top international programming directly to your home without a satellite dish. Just connect your receiver to your IPTV Internet from the house and on your TV, then sit back and enjoy.

WHAT IS THE DIFFERENCE BETWEEN TRADITIONAL AND SATELLITE IPTV PROGRAMMING ?

Traditional satellite dish requires the customer to install a dish on their whereabouts. IPTV offers a unique solution for customers who are unable to satellite programming (due to no sight to the satellite or apartment with its limitations). IPTV provides higher quality and cheaper than traditional satellite service.

WHAT DO I NEED TO LOOK FOR TV ?

To install and use the IPTV, you need the following: High-speed Internet connection (recommended or higher) at least 8.0 Mbps. A functioning Smart TV. The recipient of the IPTV us.

HOW DO I CHECK MY INTERNET SPEED & QUALITY ?

Please use the speed test link below to test your internet connection, Do this a few times throughout the day. This will give you a good idea of overall internet speed available to you. A stable 8.0 Mbps is the minimum requirement.

LINK-TEST INTERNET SPEED

WHAT PAYMENT METHODS ARE AVAILABLE ?

Globe MTV has been dealing and managing such TV services for a long and are aware that a secure bill payment mode is something which paves the way to build trust between our customers and us. Hence we offer a huge range of secure and safe payment gateways. Among them PayPal is certainly a trustworthy and secure gateway where you can pay directly or through Debit or Credit cards as well in case not a registered PayPal account. We reckon our data consistently and are at your disposal 24*7 with payment and services related issues( if any).

BUFFERING ON CHANNELS ?

Cause:

If you are using LAN (Ethernet) Cable please unplug behind the box and re-plug it in,
And If you are using wifi go on Tv setting and disconnect the wifi and connect again and unplug the power cable behind the box and re-plug it in.
Sometimes you may experience buffering due to low internet speed or high internet traffic.